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Case Study 13: Who do you think you're talking to? and
The Next Candidate
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Principle researchers |
Nick Rushby,
Centre for Staff Development in Higher Education, London Institute of
Education |
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Contact |
Nick Rushby, Conation Technologies Limited,
The Office Building, Gatwick Road, Crawley, West Sussex
RH10 9RZ UK |
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Dates |
1987 - 1989 |
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Description |
Who do
you think you’re talking to? was an interactive video-based training
package for bus drivers to improve their inter-personal skills when dealing
with difficult situations that might otherwise culminate in an assault on
the driver. It was one of the first projects to use interactive video for
interpersonal skills training. It was funded by the Local Government
Training Board on behalf of London Buses.
The Next
Candidate extended this work to develop a multimedia interpersonal
skills training course in interviewing skills (clients include PA Consulting
Group and a major insurance company). A series of simulated interviews was
used to confront learners with the consequences of their preparation for the
interview and their behaviour as interviewers. This training package
comprising a highly interactive set of videodiscs was published commercially
in Europe and North America and demonstrated (a) the possibility of
simulating convincing dialogues using interactive video, (b) the use of
voice input for a technology based training package, (c) the use of natural
language processing. |
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References |
Rushby, N J, Weil, S, Schofield, A, and Delf, G (1987)
The ubiquitous trigger: a flexible resource. In Percival F (Ed)
Aspects of Educational Technology XX: Flexible Learning. Kogan Page,
London
Rushby, N J (1987) From trigger video to videodisc: a
case study in interpersonal skills. In Laurillard, D (Ed)
Perspectives in interactive video. Ellis Horwood, Chichester.
Rushby, N J and Schofield, A (1988) Conversations with a
simulacrum. Simulations, Games for Learning |
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